General Terms

ZULFAIR TRAVEL L.L.C operates the https://zulfair.ae website (“Site“). Our services are provided within the United Arab Emirates, our country of domicile, and are governed by the local laws. Any disputes related to our services will be exclusively subject to the jurisdiction of the courts of the United Arab Emirates.

We accept Visa and MasterCard debit and credit cards in AED for payment. We strictly do not engage in any transactions with OFAC-sanctioned countries, in compliance with the law of UAE.

Users under the age of 18 are prohibited from registering on our site and are not permitted to transact or use our website.

It is the cardholder's responsibility to retain copies of transaction records and our policies and rules.

Users must maintain the confidentiality of their accounts to prevent unauthorized access.

Payment Confirmation

Upon completing a payment, customers will receive a confirmation notice via email within 24 hours. This notice will serve as proof of payment and include transaction details for your records.

Cancellation Policy

Orders or services may be canceled within 24 hours of the purchase. Upon successful cancellation, refunds will be processed back to the original method of payment used by the customer.

Refund Policy

Refunds, where applicable, will be issued solely through the Original Mode of Payment. Please allow up to 45 days for the refund transfer to be completed.

Our policies, including No Refund and No Cancellation policies, are clearly stated on our website to prevent any misunderstandings or disputes.

The Website Policies and Terms & Conditions are subject to change. We encourage our customers to review these sections frequently to stay informed about any updates. Changes become effective immediately upon posting on the website.